Q: The racks are intended for shuttling burly downhill bikes up mountain roads...how do they fair on long trips?
A: They are just fine for long trips. The redesigned wheel baskets now focus on holding tires by the tread than by the sidewall.
Q: How do I load the rack?
A: Left to right, Tallest axle-to-stem height bikes first(i.e. DH bikes) down to kids bikes. This is just a general guideline, check closely for any brake levers close to top tubes, reposition if necessary.
Q: What are the baskets rated at?
A: Each basket is rated at 45-50 pounds MAX. This is to accommodate the surprise speedbump, waterbar, pothole or dead animal carcass on the road(its happened!). This means YES, you need to pull the battery to carry an Ebike. Don’t be lazy, it could be expensive!
Q: Do the racks hold Fat bikes? Road bikes? Kids bikes?
A: While the racks weren't DESIGNED to carry road bikes, they will do it with a little extra love..you may simply need to space the wheel away from the basket a bit with some foam and tape/zip tie. Basically trying to imitate a fatter tire on the road bikes. This also goes for some 24" bikes. All bikes are not created equal, some simply require a little extra care. We do not recommend leaving your road bike in the rack while shuttling rough back roads. Because that would be silly.
The new basket design accommodates a 5" fat tire, you will also want to purchase the "Fat tire kit" in the store. Its an inexpensive little kit that will keep your tires happy and includes longer bungees as well.
We have Kids bike baskets available in the store for 20" and reasonably smaller wheels.
Q: Do the Rack Stands hold bikes in the racks at the same time??
A: Yes! BUT.... the R6 is a monster of a rack and may only hold 4-5 bikes since its already pretty heavy.
Q: Are the racks safe to use on the back of an RV since everyone else says no?
A: Do it. While I suggest the fixed sideplates on racks that will only see RV life or simply never need to lay back, the Pivots now have a thru-hole to allow use of a 1/2" pin(not included) to lock out the lay back feature and give you piece of mind while driving your house.
Q: Can I buy the baskets separately to build my own rack?
A: No. Our goal here is to build a strong name in reliability and innovation. Should your homebrew creation fail and be mistaken for a Recon Rack, that is detrimental to our goal. Have something fully custom in mind? Heck yeah, lets hear it! Cant guarantee we will always have the time to build it for you, but you spark our interest and its Game On!
Q: Why is the rear tire bar shaped like a "C"?
A: Great Question! Designed to fail...? Yes! The nature of our sport puts us directly in harms way. Boulders, trees, ditches...all out to get us. Since our primary concern is the safety and well-being of your bike, it only makes sense that we build in safety features. That lower bar is fairly stout. But back your bike into a tree or boulder and that bar will fold out of the way until you are able to get stopped. Bend the bar back into rough shape and give us a call. So far the boulders are losing with a few bent lower bars and no bike damage!
And to answer the next question we absolutely sell a replacement bar and we only sell them for cost of materials and shipping to keep you riding and the racks looking fresh!
Q: You guys keep changing things fairly often...should I wait to purchase when you get the rack dialed?
A: The racks will NEVER be "done." Innovate never imitate. We will keep pushing these things further through their evolution as long as absolutely possible. They are more than "just a bike rack," we prefer them to be considered "Life Racks." We have a lot of plans in store for these things and what they can do for you! There's a sport for every season!